The purpose of this policy is to inform you of the practices concerning the collection, use and sharing of information that you are required to provide to JYA COEO through the www.coeo-design.com website (hereinafter “the Site”).
Basic information on data protection
Leader: JYA COEO
Objective: to manage and respond to requests through the website
Recipients: The data will not be passed on to third parties, unless required by law.
Rights: You have the right to access, rectify and delete data, as well as other rights, as indicated in the additional information, which you can exercise by sending an e-mail to contact@coeo-design.com.
Further information: You can view further and detailed information on data protection on our website.
Who is responsible for the processing of your data?
As the data controller of personal data, JYA COEO is committed to the protection and respect of privacy.
What is personal data?
Personal data is information that can be used to directly or indirectly identify a person: surname, first name, postal address, telephone number, email address or IP address, etc.
When and why is your data collected?
Any person who uses the Website or otherwise contacts us (hereinafter referred to as the “User”) makes certain personal data available. This personal data is information that allows us to identify you as a natural person, whether or not we do so. You are identifiable as soon as it is possible to create a direct or indirect connection between one or more personal data and you as a natural person.
We use and process your personal data in accordance with the GDPR and other relevant legal provisions.
Through this Privacy Policy, each User is informed of the processing activities that JYA COEO may carry out with their personal data. JYA COEO reserves the right to change this Privacy Policy at any time. We recommend that the User consult this document regularly.
As part of the online sale of its products and services, JYA COEO is required to collect personal data relating to Customers, necessary for the registration, processing and follow-up of requests and orders, such as, in particular: title, surname, first name, address, email address and telephone number.
The fields for which data entry is necessary for the processing and follow-up of the Customer’s order are indicated by an asterisk on the forms.
The processing takes place for the following reasons, among others:
- Customer management: customer administration, order management, deliveries, invoicing, credit check, support, follow-up of complaints, sending commercial offers and sending newsletters (if the Customer has expressly given consent to receive this type of communication);
- Answer questions asked in any way (e.g. via our contact form and/or chat);
- Provide more information about our products;
- Personalized marketing and advertising if you have given your explicit consent in this regard. In this case, you are free to withdraw your consent at any time;
- Compliance with the legal obligations imposed on JYA COEO;
- Carrying out statistical studies and analysing browsing habits on the JYA COEO website by JYA COEO Clients, if the client has accepted the use and installation of audience cookies (more information about cookies on this page).
JYA COEO collects your personal data to provide all users with a safe, optimal and personal user experience. The collection of personal data is further expanded as the user increasingly uses our website and services. JYA COEO reserves the right to suspend or cancel certain processing operations if personal data is missing, incorrect or incomplete. Data processing is necessary for the proper functioning of our services.
The personal data collected by JYA COEO is intended for its own use and that of its partners.
JYA COEO will collect and transfer data to various partners, in particular in the following cases:
- For marketing and customer relationship management;
- In order to provide you with personalized or non-personalized offers. To this end, JYA COEO may receive and transmit to its partners the changes you report to your personal data and receive and transmit the non-electronic contact data (postal address) and profile data (excluding personal data) that you transmit.
- Companies we use for hosting purposes;
- Companies we use for administrative purposes;
- Companies we use for personal purposes such as social secretarial services, personnel management, recruitment and selection;
- Companies we use for HR services: meal vouchers / eco vouchers, group insurance, hospitalisation insurance, personal insurance, credit cards;
- Companies we use for communication purposes;
- Companies we use for payment purposes;
- Companies we use for accounting purposes;
- Companies we use for the maintenance of IT systems;
- The companies we use for transportation;
- Companies we use for management and advisory services;
These transmissions are made in strict compliance with the regulations in force relating to personal data. JYA COEO undertakes not to transfer or share your personal data with companies whose purpose is to acquire prospects and send commercial solicitations by SMS or e-mail without your consent.
Your personal data is kept for as long as it is necessary to achieve the purposes specified in Article 3 of these conditions and/or for as long as the storage is necessary to comply with the legal retention periods. They are deleted from the database if they are no longer necessary to achieve these purposes or if the User validly exercises his or her right to delete personal data.
JYA COEO takes all necessary measures to ensure the protection, confidentiality and security of the personal data transmitted to it, in compliance with the applicable legal provisions.
You have the right to access, rectify and delete your personal data, collected and processed by JYA COEO. You may make use of this right at any time by sending an email to contact@coeo-design.com.
You can at any time send your questions about the collection, storage and processing of your personal data by writing to us at the address contact@coeo-design.com or by post to the address of our registered office: Lieu-dit Mas de Campelle, route de Mandagout in Le Vigan (30120).
